Frequently Asked Questions

CPD Bee is a voice-powered CPD tracking web app designed specifically for UK healthcare professionals. It helps you record, manage, and export CPD activities to meet AHCS, HCPC, and NMC regulatory requirements. You can use it on any device — iPhone, Android, tablet, or desktop.

CPD Bee is built for UK healthcare professionals regulated by the HCPC, NMC, and AHCS. This includes clinical physiologists (audiologists, cardiac physiologists, respiratory physiologists, neurophysiologists, sleep physiologists, vascular scientists), nurses (adult, children's, mental health, learning disability), midwives, nursing associates, physiotherapists, radiographers, occupational therapists, dietitians, speech and language therapists, podiatrists, paramedics, operating department practitioners, biomedical scientists, and clinical scientists.

Yes. All new accounts get a 28-day free trial with full access to all features. No credit card is required to start. After the trial, you can choose a Professional plan at £4.99/month or an Enterprise plan at £29.99/month.

No. CPD Bee runs entirely in your web browser. There is nothing to install — just visit cpdbee.co.uk and log in. It works on Safari, Chrome, Firefox, and Edge across all devices.

Tap the microphone button and speak naturally about your CPD activity — what you did, what you learned, how it will change your practice. CPD Bee uses your device's speech recognition to transcribe your words in real time, then sends the transcript to our profession-trained AI which generates a complete, structured CPD record including title, activity type, hours, description, reflection, and impact on patient care.

Yes. CPD Bee includes over 20 profession-specific voice lexicons with 580+ phonetic corrections for clinical terminology. For example, it correctly recognises terms like spirometry, echocardiography, tympanometry, audiometry, and cannulation — even when speech recognition gets the pronunciation wrong. Each profession has its own tailored vocabulary.

Absolutely. The AI generates a draft record which you can review and edit before saving. You have full control over every field — title, description, reflection, learning outcomes, and impact on practice. The AI is there to save you time, not to replace your professional judgement.

Recording Style is a preference you can set in your Profile that controls the tone and writing style of AI-generated CPD content. There are five options: Standard (the default balanced style), Formal (third-person academic tone), Informal (conversational and approachable), Scientific (evidence-based, methodological language), and Brevity (concise, roughly half the normal word count). Your chosen style applies to all AI-generated descriptions, reflections, and patient benefit statements. You can change it at any time from your Profile page.

The five styles are designed to let your CPD records reflect your natural voice. Standard is the default balanced professional style. Formal uses third-person academic language ("The practitioner attended..."). Informal is conversational first-person ("I went to a really useful session..."). Scientific uses evidence-based, methodological phrasing ("Evidence from this session supports..."). Brevity produces concise records with roughly half the word count — same clinical accuracy, fewer words. Your style preference is saved to your profile and applies every time AI generates content for you.

Yes. You can drag and drop Word (.docx), Excel (.xlsx), PDF, and PowerPoint (.pptx) files directly into CPD Bee. The AI reads your documents, extracts CPD activities, and creates structured records automatically — preserving dates, descriptions, reflections, and activity types from your original documents.

Your original documents are saved securely alongside the CPD record they were imported from. They are encrypted at rest using AES-256 encryption and are only accessible to you. You can delete them at any time.

The Course Finder searches real professional body websites (such as RCN, SCST, BSE, ARTP, BTS, CSP, RCOT, and many more) to find CPD courses relevant to your profession and search terms. It uses Jina Reader to fetch actual course listings from these sites, then AI extracts and structures the results. You can also click "Fill My Gaps" to let the AI analyse your CPD portfolio and suggest courses that would address areas you haven't covered recently.

When you find courses you're interested in, click "Keep" to save them. Kept courses are sorted into three tabs based on their delivery method: Online (e-learning, webinars, self-paced modules), UK Based (face-to-face courses and conferences in the UK), and International (overseas conferences and training). The AI Discovered tab is where new search results appear for you to review, keep, or dismiss.

Yes. CPD Bee fetches course information directly from professional body websites using a headless browser. The AI extracts only courses that are actually listed on those pages — it does not invent or hallucinate courses. However, we always recommend clicking "View Course" to verify details, dates, and availability directly with the provider before booking.

CPD Bee provides an audit readiness score based on the four HCPC standards: maintaining accurate records, a mixture of activity types, demonstrating impact on practice, and evidencing benefit to service users. Your dashboard shows your current score and highlights areas that need attention. When audit day comes, you can export your complete portfolio as a PDF, Word document, or Excel spreadsheet.

Yes. Nurses and midwives have access to a dedicated NMC Revalidation dashboard that tracks all revalidation requirements: 35 CPD hours (with minimum 20 participatory), reflective accounts, confirmation of professional indemnity, practice hours, health and character declaration, third-party confirmation, and NMC Code coverage. You can export a revalidation-ready portfolio PDF with one click.

You can export your CPD records as PDF (formatted for audit submission), Microsoft Word (.docx), or Microsoft Excel (.xlsx). Exports include all record details — title, date, duration, activity type, provider, description, reflection, learning outcomes, and impact on practice. NMC users can also export a dedicated revalidation portfolio.

The Enterprise plan (£29.99/month) includes everything in Professional, plus team management for up to 8 members, a team dashboard showing each member's CPD progress and audit readiness, individual member profiles, custom organisation branding (your logo appears throughout the app), AHCS/HCPC/NMC audit preparation tools, compliance reporting, and priority support.

Enterprise account holders can invite team members by email. Each invitation generates a secure token that is valid for 7 days. Invited members can create a new account or link their existing account to join the team. Team members retain full ownership of their own CPD records — the team lead can see progress summaries but individual record content remains private to each user.

All data is encrypted at rest using AES-256 encryption — the same standard used by governments and financial institutions. All connections use HTTPS/TLS encryption in transit. Your account can be protected with TOTP-based two-factor authentication (compatible with Google Authenticator, Microsoft Authenticator, and Authy). Each user's data is isolated at the database level using row-level security policies.

Yes. CPD Bee is fully GDPR compliant including Article 17 Right to Erasure. You can request complete deletion of all your data at any time with a single action from your Account settings. Personal identifiable information is automatically stripped before any data reaches our AI processing.

Yes. You can delete your account from the Account settings page. This permanently removes your profile, all CPD records, uploaded documents, and any associated data. This action cannot be undone.

Yes. You can upgrade from Professional to Enterprise or downgrade at any time from your Account settings. Changes take effect at the start of your next billing period.

Payments are processed securely through Stripe. We accept all major credit and debit cards.

Yes. We offer custom volume licensing for NHS trusts, universities, and large healthcare organisations. This includes unlimited users, SSO integration, custom reporting, a dedicated account manager, on-site training, and an SLA guarantee. Contact us at the email address on our pricing page for details.